Support & Maintenance
At CompassLearning, we strive to deliver the best customer support in the industry. And we understand that when it comes to technology, one size definitely doesn't fit all. That’s why we offer a variety of service and support options to fit your individual needs.
Annual Support Options
CompassLearning offers a full suite of on-site and remote software support plans. With Full, Limited and Basic Support options there’s something to meet the needs of any school or district.
Custom Support Options
Dedicated Systems Engineer
A Dedicated System Engineer provides customized support service, including a primary CompassLearning Systems Engineer, and helps a school district focus energy on educational tasks, rather than keeping up with the demands of training and managing technical personnel.
Partnered Service
Partnered Service provides high-level technical training for school districts that choose to service their educational software needs internally. The training and support empower local technical staff with the knowledge and capability to efficiently support the CompassLearning products.
Implementation Services
CompassLearning offers a host of services to ensure that your implementation is successful. From workstation setup to software installation to integration services, we’re there for you every step of the way.
Technical Professional Services
CompassLearning industry-certified Systems Engineers can provide Information Technology support for virtually all aspects of a site’s local area and wide area technical implementation.
More information about our customer support options can be found by downloading the following pdfs.