Customizable options for your needs.
At CompassLearning, we strive to deliver the best customer support in the industry. And we understand that when it comes to technology, one size definitely doesn't fit all. That’s why we offer a variety of service and support options to fit your individual needs.
Annual Support Options
CompassLearning offers a full suite of on-site and remote software support plans. With Premium and Basic Support options, there’s something to meet the needs of any school or district.
Custom Support Options
Partnered Service
Partnered Service provides high-level technical training for school districts that choose to service their educational software needs internally. The training and support empower local technical staff with the knowledge and capability to efficiently support the CompassLearning products.
Implementation Services
CompassLearning offers a host of services to ensure that your implementation is successful. From workstation setup to software installation to integration services, we’re there for you every step of the way.
More information about our customer support options can be found in the following PDFs.
Site Assessment Process
CompassLearning has two delivery models for the Odyssey software. One is our Hosted model. The other is our Enterprise model. With the Hosted model, all application software, database information, and infrastructure is maintained and hosted by CompassLearning. With the Enterprise model, the school or district maintains a server with Odyssey software installed on it. The following questionnaire will allow CompassLearning Technical Services to evaluate your environment and recommend the best model for your scenario. Please click here to fill out the questionnaire.
Site Assessment Questionnaire
If you have any questions, please e-mail us at siteassessment@compasslearning.com or call us at 1-800-678-1412, option 5.